Quieter environments
Softer lighting
Comfortable seating
Nearby restrooms
Dedicated staff support
If you qualify for assisted boarding, access may be granted at no extra cost.
4. Medical exemptions at security
Passengers carrying medications, medical liquids, CPAP machines, supplements, or health devices are no longer required to remove them from bags or place them in screening trays.
In the U.S., this protection is supported by TSA guidelines and is expanding internationally.
This helps avoid:
Public exposure of medications
Delays
Awkward interactions
5. Free additional medical bag
You may bring an extra bag for medical necessities—such as insulin, CPAP equipment, nebulizers, blood-pressure monitors, supplements, or cooling containers—without extra fees.
This bag cannot be counted as part of your standard carry-on allowance.
6. In-cabin refrigeration for medications
For treatments that must remain cool, flight crews can store medications in temperature-controlled compartments onboard.
This applies to items like:
Insulin
Hormonal treatments
Eye medications
Heat-sensitive prescriptions
Never risk your health due to missing information.
7. Accessible seating at no additional cost
If you require an aisle seat, extra legroom, proximity to a restroom, or a front-row seat for mobility or health reasons, airlines must provide one free of charge when available.
A medical certificate is not required—only a request under accessibility rules.
8. Health devices stay with you
Mobility aids, CPAP machines, portable oxygen, orthopedic cushions, or other essential health equipment must travel in the cabin with you.
Airlines cannot require these items to be checked into cargo.
9. Confirm assistance before boarding
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